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GENERAL

1. What are your hours of operation?
Monday through Friday
8:00 am to 8:00 pm ET

2. Are you closed for national holidays and if so, which ones?
New Years' Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, and Christmas Day.

3. How may we contact the business, Caring Cardinals®?
To contact our company, please submit our online "Contact Form" located at the bottom of our Contact page.

4. What is the name and address of your imprint?
Caring Cardinals®
P.O. Box 453
Royersford, PA 19468

5. What is the name and address of your publisher?
Words of a Feather
P.O. Box 453
Royersford, PA 19468

6. How can I contact your Author/Photographer?
Submit our "Contact Form" located at the bottom of our Contact page.

7. What is Cardinal Chatter?
Cardinal Chatter is the communication system between Caring Cardinals® and those who embrace the spiritual symbolism of red cardinals. Visit our Subscribe page to view the wonderful and exclusive benefits for all Cardinal Chatter subscribers.

8. What is the Spiritual Symbolism of red cardinals?
Symbolic signs appear in many forms, but the red cardinal has long been embraced as the most notable spiritual messenger sent by our loved ones in Heaven to watch over us. Red cardinals are one of the most common spiritual signs that people receive from Heaven.

9. What is a Cardinal Experience?
A Cardinal Experience is defined as the moment a red cardinal appears unexpectedly after the loss of a loved one. This may occur during a difficult time or even while you are celebrating a special occasion.

10. What does the Caring Cardinals® website offer to comfort the bereaved?
When an individual suffers the loss of someone special, grief is inevitable. While there are many wonderful support groups and books offering coping strategies, we believe the soul often needs more care. Our website is designed to inspire the bereaved to embrace red cardinals as their source for inner peace. Our website offers an online gift shop, real-life Cardinal Experiences, cardinal photographs, inspirational poetry, northern cardinal facts, suggestions for attracting cardinals, a special page that honors loved ones who have passed on, a blog, an author page, cardinal/bird humor, giveaways, email communication subscriber group, and links to our social media pages which offer daily inspiration.

11. Do you have a presence on Social Media?
Yes! Caring Cardinals® has a business page on Facebook, Instagram and Twitter where we share daily inspirational messages paired with beautiful cardinal photographs and Cardinal Experiences. Leesah Marie Noon, the creator of Caring Cardinals®, has a social media page on both Facebook and Instagram titled Leesah Marie Noon which features many beautiful photographs of cardinals, birds, squirrels and other backyard creatures!

12. If I was blessed with a Cardinal Experience, can I share my story with you?
Absolutely. Please visit our Contact Us Page and submit your story via the form provided. We will send you a special surprise after your story has been published on our website.

13. Where can I submit reviews for books by Author Leesah Marie Noon?
There are a few ways you can submit and share praise, which include the following:

AMAZON - Caring Cardinals: Nature’s Gift for Inner Peace by Leesah Marie Noon is available on Amazon. Once you locate the book, scroll down past the current book reviews and select the button “Write a review.” Currently, we are the exclusive seller authorized to sell this beautiful keepsake gift book.

BOOK REVIEWS - Visit our Book Reviews Page and submit your review for all books by Leesah Marie Noon via the form provided.

SOCIAL MEDIA - Post a photo of you holding the book, share your comments and include a link to our gift shop: http://www.CaringCardinals.com/shop


ORDERING

1. What shipping options do you offer?
We ship to anywhere within the United States, Monday through Saturday, and can ship directly to gift recipients. All orders placed by 5pm EST on Monday through Saturday will ship the following business day. Business days exclude Saturdays, Sundays, holidays, and any day that USPS is required to close. Please expect delays during the holiday season and during inclement weather. We now ship all orders via USPS Ground Advantage, which provides delivery in 2-5 business days. All orders ship from our facility in Philadelphia, Pennsylvania.

2. Where can I purchase CARING CARDINALS® gift products?
CARING CARDINALS® offers a variety of unique cardinal gifts which are available on the CARING CARDINALS® website, Etsy, and in gift shops throughout the United States and Canada. Below are links to our online gift shops that offer Caring Cardinals gifts:

CARING CARDINALS® - Online Gift Shop
CARING CARDINALS® - Etsy Gift Shop
CARING CARDINALS® - Amazon

3. Where can I purchase “Caring Cardinals” figurines and ornaments designed by Artist Jim Shore?
Our co-brand products are available at gift shops all over the world and in the following online gift shops (Select title link to be redirected):

CARING CARDINALS® Online Gift Shop
CARING CARDINALS® Etsy Gift Shop

4. Where is your store located?
CARING CARDINALS® has an online gift shop which you may access via this link: VISIT SHOP

5. Is it safe to place my order online?
Yes — Our website uses SSL certificates and is extremely secure.

6. Do you charge sales tax?
A 6% sales tax is charged only to those customers who live in Pennsylvania. 

7. Can I place an order by telephone or email?
No — Not at this time.

8. If I make a purchase online, can you ship the order to someone else?
Yes — During the checkout process, you will have the option to enter an alternate address for shipping.

9. Do you offer gift cards?
Yes — Gift Cards are available in our online gift shop and are delivered to customers electronically.

10. What are my payment options when ordering through your online gift shop?
Visa, MasterCard, Discover, and American Express.